Gainesville woman unhappy with smoothie receipt labeling her 'black chick'

Cassandra Peoples said she received this receipt from a Tropical Smoothie Cafe in Gainesville Monday.

A Gainesville woman is asking for answers after she received a receipt with her smoothie Monday that was a little more than she bargained for.

Cassandra Peoples said the employees at Tropical Smoothie Cafe on Archer Road asked for her name while taking her order, but instead wrote "black chick" on her receipt.

"When I saw black chick where the name was supposed to be, I'm like 'I know I told them Cassandra,'" Peoples said.

After reading the description on her receipt, she tried to contact corporate -- but all she got was a voice mailbox.

"I've never experienced anything disrespectful like that before," she said. "I wouldnt want to say its racist, its just disrespectful."

CBS 4 Gainesville reached out to Tropical Smoothie. They declined to comment other than to say they are contacting their lawyers.

Peoples said all she wants is an explanation.

"I mean I want some answers," she said.

And to just call people by who she is: "Cassandra. My birth name. Not a black chick"

UPDATE from Tropical Smoothie Cafe:

"Tropical Smoothie Cafe, LLC is aware of the incident that occurred at the Gainesville location, which is owned and operated by an independent franchise. This type of conduct clearly does not reflect the values of our brand or our commitment to creating a welcoming environment at each and every location. We have been in contact with the franchisee and understand that he acted quickly by terminating the employee. We apologize to all of our loyal guests and want to make it clear that these actions are not representative of the other hard-working team members at this franchised location or our brand.”

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